From the latest in eye tracking to the basics of paper prototyping, come to our custom-built labs to view your users in action.

User testing

We use specialist agencies to recruit potential users of virtually any description, who are encouraged to ‘think aloud’ while using your product in our custom-built labs. We observe and record users interacting with your product and explore their experiences using professional interview techniques.

Involves real users using your product in a realistic context
Logs time taken to complete tasks and/or a count of user actions (such as mouse clicks)
Works especially well with eye tracking and questionnaires

Indicative deliverables

We provide rich, in-depth qualitative feedback and prioritised recommendations that are documented in a full report with real user quotes and annotated screenshots. DVD highlights supporting key findings can also be provided.