Requirements gathering

To determine exactly who your users are and what they need, we use any of a number of requirements gathering methods: card sorting, contextual field visits, focus groups, user/task modelling, questionnaires, and more.

All of our requirements gathering methods bring our experts in touch with the right users to inform the best way forward for each situation.

When looking at structure and organisation, card sorting lets users interact directly with the different elements of your offering. This tells you which grouping and naming choices will make for the most satisfying user experience.

Indicative deliverables

Outputs from these activities are analysed and enumerated in a report.