A usability study by Cimex has revealed Skype’s new Beta may prove difficult to use, due to weaknesses in presentation, navigation, structure and functionality.

Skype 4.0 Beta usability review

21 July 2008

A usability study by Cimex has revealed Skype’s new Beta release may prove difficult to use, due to weaknesses in presentation, navigation, structure and functionality.

The aim of this study was to capture the users’ expectations, needs and preferences, all of which we believe can be used as a base to create a more engaging, efficient and effective Skype application.

Download the Usability Study of Skype 4.0

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